Escape the Room Fort Worth

We were nervous about the escape room after we booked without reading reviews first. 2 of us did the Bank Heist with the guidance of the attendant Arlette. The room was cool. We were nervous after everyone complained about the heat in the reviews. Arlette was perfect at setting us up and giving us the rules. We got out with the new record of 46:00 and had a blast doing it. Thanks for an amazing night in Fort Worth visiting this escape room after traveling in from Arkansas.

2019, March, Party of 4 We arrived 30 minutes before our scheduled room via Uber. The facility was easy to find. There was a huge sign in the windows & doors outside. The rooms are in the basement level. Bathrooms and sectional couches were provided for people waiting. We were greeted by a friendly staff. Board games were available while you wait. We were taken to our room, Western Bank Heist, at exactly our reserved time. We went on a weekday, so it was not busy. We get to solve the puzzle just...
Read full review with our group-- no additional people. The room was really prepared and constructed for the scene. Yes, we were able to get out in less than an hour. The staff took a picture of us after we got out our room. It was a pleasant experience! If you this review helped you in any way, please give it a thumbs up! Enjoy!

3 friends and I tried out the Meltdown escape room on wednesday afternoon. The building feels like it was maybe a repurposed theater or something similar which we thought was really cool. The only gentleman working at the time was not a people person and killed our vibes before we could even get started (which by reading some of the other reviews must be the same rude gentleman). The room itself was decorated well and felt immersive. Ive previously done 30+ escape rooms and felt like this room had...
Read full review no real direction. The clues were helpful to keep us on the right path, but sometimes felt like the gamemaster was just pushing us along. 5 total work stations in the first room but only 3 of them were used and the door to the next room opens? We ended up escaping the room with about 18 min to go, but didnt know that we had completed it. The door just opens and our gamemaster was there to tell us that we were done which is completely dissatisfying. It was a Meh experience all around and I was just going to go about my day like normal, but then you sent me an email telling me we didnt escape (even though we did with 18 min remaining) and asking me to leave a review, so here I am. Your staff sets the vibe for customers when they come in and your employee is ruining this for most people. Escape room was mediocre.

Worst escape room experience to date and we ve done A LOT of rooms. Save your money and skip this place. So glad it was only two of us and I didn t bring the whole family. $100 down the drain and left with a headache. We left and went to Sherlock s where it was cheaper and a MUCH BETTER experience all around. Red Door also has many great rooms at different locations. This place is a dud.

Not as friendly as we d have in past experiences. Didn t truly understand the story of the Time Machine escape room plus no one else was there and when went went to ask questions about the room the employee said leave I m resetting. If it was packed and there was another reservation I think that would be understandable. Also note not super easily finagle. It s tucked underground between an awesome Irish pub and a tattoo parlor.

Kind of a let down overall. Our guide was bored to be there. We did the western heist one. It was one dimensional as far as the puzzles. The place is not kept up well.

Ben and Jacob were great hosts! Submarine was an incredible room and we rocked it.

This place is super cool! Amazing themes and puzzles! Great prices and awesome staff!! My group has been twice.. First we did the Wild West Bank Heist where you rob a bank by blowing up the safe with dynamite, shoot the Sheriff, and try to escape! So fun! The second time was the Jurassic Escape with dinosaurs trying to get in the room with you! I highly recommend this place!

The escape room was more high tech than Im used to and that made it really fun and challenging! I did not enjoy the skill game (had to be good at hitting buttons at a precise time, took us FOREVER TO GET IT.) in one of the rooms, but enjoyed the thought process behind it. Our first room had a glitch and was unusable so they let us choose another room (Jurassic themed) and it was SO WORTH IT. We were close to making it out...maybe next time!

Booking was easy. I needed to add 3 extra members. He facilitated the addition of my members. I took the Money Heist adventure for my kids and a couple of their friends. They absolutely loved it. It was amazing to just watch them workout through clues. I want to give a shout out to the friendly staff member. Very kind experience from start to end. My kids and friends will be going again. I will like to go with just adults. Thank you Escape Room!

Don t waste your money. The staff said the A/C hasn t worked in 2 years. We played the Submarine game so it was actually ok temperature inside and the design/decor was really cool. Some of the game design was torn apart & some was actually broken which killed our time since we couldn t progress. The game master didn t believe us that an electronic connection was broken and gave us attitude when we asked her to check it. But, She checked it and confirmed it was broken so that it prohibited us...
Read full review from completing the game. She offered NO apologies! Then had the gall to ask us if we enjoyed ourselves. We asked for a discount on playing an additional game and were denied. Also the staff at the front desk could not help us either as they were too busy on their cell phones to be of any assistance. Asked again for a discount to play an additional game due to the broken equipment in our game as we were still willing to play and were denied. Just a trash place A equipment and lack of customer service . Very disappointed !

Me and my girlfriend do about 2 escapes per month, this was the first time going to this room location. The employees had an attitude, I understand that we were probably the last of the day and you might be in a rush to go home. But we did pay nearly 120$ which is more than I have ever paid for 2 people for an average escape room to get attitude and rushed around. We even showed up 30 minutes early. In the very first room we were in the door broke from I guess previous usage and after wasting several minutes another employee with an attitude came in and had to fix it. I do not recommend this place, there is multiple in the area and for nearly half the price you can have someone that enjoys their job and working with people.

Super fun and felt so quick!! It was a good challenge and very different than all the other escape rooms with thousands of locks only. Highly recommend this escape room and shout out to our awesome game master Jaxon!!

WALKED OUT -WORST ESCAPE ROOM EXPERIENCE My girlfriend and I have done 80 escape rooms and this by far is the worst experience we have ever had. We came to Texas to do escape rooms around the state. I guess shame on us for not reading Yelp reviews before hand. We booked three rooms back to back to back. $240 and 3 hours WASTED. The Meltdown room looked cool when you go in but most puzzles or stations aren t even used? We escaped with 9 min to spare but we both looked at each other like.. that...
Read full review s it? It was so LACKLUSTER. There was no Hero Moment at all. We then did the Jurassic room. Also looked cool.. at first.. we were told by our game master that she wouldn t be stingy on the 4 hint rule but once we asked for a fifth hint she said sorry you used your four hints.. We had literally 20min left in the room and not a clue on what to do. The clues and puzzles had ZERO direction. This goes for all the rooms by the way. Meaningless. Pointless. Random. After sitting around (yes I literally sat on the floor) the time ended and we were walked straight to the third room we booked, the clock tower. We didn t even get to the second room and again after our 4 hints were told we can no longer get help. We were fed up and literally walked out with 10min left on the clock. No one stopped us, no one said goodbye, nothing. WE were the ones that said goodbye to the man at the front desk and he didn t even turn his head to acknowledge us. This place is a literal joke. We own an escape room and would truly be MORTIFIED if a customer had HALF as bad of an experience as this. They should truly be ashamed to own an escape room. Escape rooms are about the customers, the experience, and immersion. Not about seeing the customers as $$. Its venues like this that turn away good customers that just want to have fun. PLEASE choose a different venue when looking to try an escape room and if you are an escape enthusiast like us, avoid this franchise.

First time at Escape the Room, Ft W. What a fun adventure. Ben & Angel were friendly & very helpful. Will come back!!

WORST ESCAPE ROOM EXPERIENCE EVER!!! WALKED OUT. My boyfriend and I have done 80+ escape rooms and this was the worst venue we have EVER been to. We booked 3 back to back rooms: Meltdown, Jurassic, and Clock Tower. When we got there the guy at the front desk looked like he did not want to be there and didn t engage with us at all. Nothing. We gave him the benefit as he may have had a long or off day. A couple had just came out of the Meltdown room and the game master had attitude with them and it...
Read full review was just a super awkward encounter to watch. That should have been the first red flag. My partner and I own an escape room and entering the venue and leaving the venue was disappointing to encounter as it should have been a cherry on the top to their experience, but it s more so like they just don t care and the little details like customer service and establishing a relationship with the customer didn t matter at all. We did the Meltdown room first and the room was so confusing with tons of red hearings and puzzles that didn t even need to be completed to move on to the next puzzle? Couldn t even tell when you were done with a specific puzzle. Just typing things into a computer and 4 little tech kiosks running the entire game. The last puzzle was VERY disappointing along with other puzzles that had no correlation to the theme, but we escaped with about 9 mins left only due to the prior experience we had. We jumped right into Jurassic and things were unplugged, the game master said she wouldn t limit us to 4 hints but then let us sit there for 20 MINS doing NOTHING at the end when we used 4 hints. We were stuck and if we knew she was actually going to limit us to the 4 hints we wouldn t have asked for that many and would have planned them out more. I CANNOT believe a venue would let a paying customer sit there or do nothing for 20 mins (yes we kept track). Especially since we payed $240 and still had to do another room after Super awk. We jumped into Clock Tower right after and were told we really need to put on our thinking caps and 80% of groups escaped the last room we did. LOL I can t imagine a group of first timers or younger groups doing any of these rooms and correlating things that have zero direction. We didn t even get out of the first room in the Clock Tower room and again we sat there for 25+ mins doing NOTHING. We asked them to please help and they said we already used the 4 hints, sorry. We were absolutely miserable and they just let us walk out and leave. The guy at the front desk didn t even lift his head from his computer and WE had to be the ones to say thank you goodbye Awful venue and horrible customer service. We have NEVER walked out of a venue, but we would just be sitting in that hot room trying to do something with the tons of clocks they have and puzzles that make no sense. If you re new to escape rooms: AVOID. If you re an enthusiast: AVOID. Just AVOID tbh and to the venue and employees please know people are spending their hard earned money to have fun and not to be told they can t finish a room and miss out on the experience because they have asked help on 4 out of the 25 random puzzles they have.

First of all, we called for help and an automated response told us IRRELEVANT things then hung up on us. We wanted to go, so we went in person to ask the question, when we got there, the bald guy working on the front desk had such an attitude, (management if you see this, get this fixed asap). They will not let you in if you are not over 18 but says good for kids on the website Every other business we ve been to has had good staff, this really gave me a bittersweet experience on my trip smh

Super nice staff! We escaped the Meltdown and it was a great challenge. Super fun!!

This one was a little scarier than our previous escape room but it was a lot of fun. We did the Jurassic Park escape room to celebrate my daughter s 12th birthday and she really enjoyed it!

The place itself was pretty cool but the assistant manager is so rude, he was not helpful at all, he was rolling his eyes, sighing, at my sister and I for asking questions. Our kids and ourselves have never done it before so of course we had questions! We will never go back and I suggest going to Red Door escape room on 7th street.

I visited this place recently and I noticed a lot of issues with a lack of a/c and it smelled like sewage in there. The room itself wasnt a bad experience only some issues with the functionality of multiple buttons in the room clock tower (if I remember correctly).

Great aesthetic! Not super intuitive, but still a good time with friends! Jacob and Ben were good hosts for the room as well!

It was ok. One of the puzzles was not reset and it had two puzzles that led up to it. So we essentially didnt get to do three puzzles. There was no cohesiveness between the puzzles, it was like a shot in the dark figuring out what we were supposed to do. The game master even admitted afterwards that she missed resetting it. At that point you dhould be giving a partial refund because we missed a decent chunk because of it.

Loved our clue master, Ashley! She made our experience super fun and enjoyable. Highly recommend requesting her :)

The experience was awesome and the room was challenging but also fun when we found out the next clue

Our first experience was a great one!! Staff was extremely friendly and helpful!! Will most definitely come back! The ambiance was excellent!!

For something I was looking forward to as a fun night out with my family; I was so disappointed. I brought my family to this location for my mother s birthday celebration, and will never go back again. The escape room itself was an ok experience; however, the game master /worker was BEYOND rude. He literally treated us like we were tissue on the bottom of his shoe. I have never in my life been treated so poorly, and I worked in the service industry for 7years! On top of the rudeness of the person...
Read full review there that evening, the place was gross! I went to the ladies room and was disgusted at the sight. Had there been time to leave and come back for our time slot I would not have used those facilities. Please beware if you are looking for some escape room fun, because this is not the place. I m sure there are much better establishments near by that can provide better service.

The teller called the cops on my perfectly legitimate business deal (I take his money and he lives). Staff and experience 10/10, would escape again

First time, and we had so much fun! Fun atmosphere, sweet staff! The Bank Heist was really fun, definitely through us off a couple times! We won and robbed the bank! Yay us!!

Was in the area and thought this would be fun. Looking online there were several rooms available starting within the next 45 minutes, so we swung by. We were told that walk ins were not welcome, and that there was nothing available for the next hour. He told us to go online to make a reservation. I pulled up my phone saw that it still showed several rooms going in the next 30 minutes. I went to reserve one and it said it was no longer available. I refreshed the page, clicked one for 30 minutes...
Read full review out. Got all the way to the confirmation page and then it had an error. I asked him what happened and he said those time slots were just booked and no longer available, and then again said it will be an hour. I refresh the page again, now somehow there are only rooms for 2 hours out. I ask him, he does something on the computer, then acts oblivious. I refresh again, oh look, now one for 1.5 hours away magically came back. Clearly he was manipulating the time s available to fit his desires, but i cant do anything about it, so i booked the one for 1.5 out. After we left to kill time, 1/2 of the times that were unavailable reappeared as bookable. Get there for the room a few minutes early so we can have a restroom break before hand. One restroom was out of order and the other 2 were dirty with no toilet paper. As we sat there waiting, an employee went to the restroom and without hesitation went into the out of order one